Refund Policy

Last Updated: July, 2026

At RechOne, we want you to be completely satisfied with our services. This Refund Policy explains our procedures for refunds and how to request them.

1. Eligibility for Refund

Refunds are considered in the following cases: a) Failed transactions where the service was not delivered; b) Duplicate transactions; c) Transactions made with errors.

2. How to Request a Refund

To request a refund, please contact our customer support team at support@rechone.in or through the in-app support feature within 7 days of the transaction.

3. Required Information

When requesting a refund, please provide your transaction ID, mobile number, and a brief description of the issue.

4. Processing Time

Once your refund request is received and approved, we will initiate the refund within 3-5 business days. The time to reflect in your account depends on your payment provider.

5. Non-Refundable Cases

We do not issue refunds for successful transactions where the service was delivered as requested, or for transactions that are more than 7 days old.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at support@rechone.in.